Broadway Carwash

Jenna K 2 months ago

Woefully bad first experience and cleaning 😭 even with reasonable expectations and a mildly dirty car, I am quite disappointed. Paid for their highest service ($50) and then tipped $10 - my back seat was not touched, the front dash wiping was a joke, and they didn’t properly vacuum or clean even the light dust (the foot area was the only spot that really had any debris) and their wet rag got mud all over the sides of the two front seat bases. If I paid $15 I would almost expect it, but $50 is egregious for sub par results. What they did well: tires. The exterior clean was decent. Never again will I return and frustratingly this was a splurge for me to treat myself. 😭🤣

Renee Ramcharitar 3 months ago

I've been getting my car washed here on and off for about 15+ years. During spring and summer I pay for the monthly subscription to keep my car sparkly clean for my friends and family who join me for all the warm weather events! Friendly and efficient service.

Akash Khare 4 months ago

Worst possible carwash experience, we got the most expensive service “Manager Cleaning “ and after the service despite pointing out various issues with the service the attitude of the mana and the staff is extremely poor. The manager Curtis literally swears at you if you give them feedback on the poor job. No wonder they harve such bad reviews and I am sure it will only keep getting worse.

kandace davis Edited 8 months ago

Disappointed / Not Satisfied With Broadway Car Wash – 3943 Broadway Oakland This incident happened today 12/27/2025. I purchased my new Mercedes-Benz on 12/13/2025 from Mercedes-Benz of San Francisco, and this was the first car wash since delivery. My vehicle was returned with a long rip in the driver’s seat upholstery and several dark denim stains on the light-colored leather, consistent with dye bleeding over transfer from jeans. I also found a huge scratch in my paint on the front driver side on the exterior of the vehicle and damage to lower part of passenger door on the driver side. No seat covers or foot protection were used, despite dealership paper floor mats being left in place. When I contacted the manager, Curtis, he was rude, combative, and dismissive, refused to inspect the damage, told me to get off the property, and blamed Mercedes-Benz of San Francisco, claiming the car was sold to me damaged. Do not bring your luxury vehicle here. They do not care. I’ve purchased Mercedes-Benz vehicles from Walnut Creek, Pleasanton, and San Francisco—their quality and professionalism speak volumes. Going forward, I’ll only use detailing shops that understand proper vehicle pro

Taher AL-Dhabyani 10 months ago

Be careful before signing up here. I had a monthly car wash subscription, and suddenly the employee told me I have to pay more just because I drive for Uber! They never mentioned that condition when I joined — this is misleading and unfair. Please be cautious and don’t get tricked like I did.